Privacy Statement (the “Website”) is a site operated by Horticulture Wales, a project of Glyndwr University (“HW“). It is important to us that when you choose to impart any private information to HW via online forms, registrations or applications that your privacy is not compromised and that we behave in a clear, responsible manner. We regard protecting your personal information as critically important.

This privacy statement sets out how we use and protect any personal information that you give us when you use the Website, including when you register with HW’s forum (the “Forum”). Users of the Website are also subject to the Horticulture Wales Website Terms and Conditions of Use which can be found [Insert link]. If you have any questions about this statement or do not agree with it, please contact before using the HW Website including the Forum.

This privacy statement is subject to change at any time and HW reserves the right to do so at its absolute discretion. In the event of any changes to the privacy statement in any way, we will place an updated version on [Insert link to privacy statement on the HW Website]. HW recommends that you regularly review this statement to ensure that you are always aware of what information we collect and how this will be used by HW and any third parties to whom which we are required to disclose subject to the terms of this statement.

This policy is effective from 8th May 2012.

What information do we collect?

What do we do with the information we collect?

Who do we share this information with?

How to get copies of or amend the information we have collected





1.    What information do we collect?

1.1 In general, you can use the Website without giving us any information. However, additional services, such as use of the HW Forum may only be available if we have certain information about you.

1.2 We may collect the following information:

·         your name and contact information, including email address and company details;

·          information regarding your professional interests, demographics and contact preferences in order to provide you with further correspondence about our services.
2. What do we do with the information we collect?

2.1 All information and data housed by HW will be stored in databases that belong solely to HW and no other body.

2.2 We use this information to provide you with a better service, and in particular for the following reasons:

·         internal record keeping;

·          to improve our services and to plan for future site developments;

·         to monitor website usage; or

·         to send to you, subject to HW’s Website Terms and Conditions of use, e-mails for the purpose of administering the HW Forum following your registration.

2.3 We may contact you by e-mail, phone or mail unless you have registered with the appropriate preference service.


3. Whom do we share this information with?

We will not transfer, disclose, sell, distribute or lease your personal information to any third parties unless we have your permission or are required by law. We may release your personal information to our authorised direct marketing or other agents unless you tell us that you do not wish this to happen.


4. How to get copies of or amend the information we have collected

4.1 You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please write to

4.2 If you think any information we have about you is incorrect or incomplete, please write or e-mail us as soon as possible. We will correct or update any information as soon as possible.


5. Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure we have put in place suitable physical,

electronic and managerial procedures to safeguard and secure the information we collect on line.


6. Linking

We may link to other websites which are not within our control. Once you have left the Website, HW cannot be responsible for the protection and privacy of any information which you provide. You should exercise caution and look at the privacy statement applicable to the website in question.


7. What’s a cookie?

7.1 When you visit the Website our web server talks directly to your web browser to display and render information correctly. It also tags the browser with information about your visit and the browser in turn saves this information in a basic text file.

7.2 Any time you choose to return to the information is subsequently sent back to the HW server each time your browser requests a page – and ‘talks’ to the server.

7.3 Cookies give us important generic information regarding the behaviour of our users within the Website – what areas they enjoy visiting – what services they frequently use etc

7.4 No sensitive information such as telephone numbers or email addresses are stored within these cookies.

7.5 Most web browsers accept cookies by default. However, if you are uncomfortable with cookies – you may well be able to set your web browser to refuse all cookies – or to let you know when a cookie is sent to your own computer – you can then choose whether to accept the cookie, or not.

7.6 HW will update these terms as cookies policy changes and adapts. You should try and visit this page now and again, to review the standing terms because they are bound to you as a user.

7.7 Additional information on cookies should be available through your web browser’s help menu or can be obtained by contacting us.